Exchange of goods
According to Paragraph 1 of Article 9 of the Law "On Protection of Consumers' Rights of 1991, the consumer has the right to exchange non-food items as due to the same vendor from whom it was purchased if the goods are not satisfied by its shape, size, style, color, size or other reasons it can not be used for other purposes.
This exchange is made within 14 days from the date of purchase.
Return of goods
According to Paragraph 2 of Article 9 of the Law "On Protection of Consumer Rights" at the time of the exchange of similar goods not included in the sale, the consumer has the right to buy or any other products from the available range of the corresponding transfer value, or to cancel the contract and get back the money in the amount of the returned goods or exchange goods for the same at the first receipt of the product on sale. The seller must on the day of receipt of the goods on sale inform the consumer that requires the exchange of goods.
At the termination of the contract of sale of consumer payments shall be made based on the value of the goods at the time of purchase. The money paid for the goods, the consumer returned the day of termination of the contract, and if you can not get a refund on the day of termination of the contract - in other period agreed by the parties, but no later than 7 days.
PAY ATTENTION! According to the Resolution of the Cabinet of Ministers 19.03.1994 y. "On the implementation of certain provisions of the Law on Protection of Consumer Rights" to the list of goods of good quality that can not be exchanged or returned include carpets on the metric area. Сarpets on the metric area are those that are not sold as a finished product, and in the segment, that is, those who cut off (cut) according to your individual size.
In addition, under our laws, "Earth carpet" exchanges and return the following conditions:
• if it is not used;
• if saved his presentation, consumer characteristics, seals, labels;
• the current saved document issued by the consumer with goods sold.
If a product is returned or tainted with obvious signs of use (food debris, small details in Worth et al.), We reserve the right not to accept the carpets are in this state and not return money paid for it.